
December 28, 2025

IRS customer service capacity improved during the 2024 filing season, but oversight reports and budget documents warn that service levels face future risks.

IRS staffing and taxpayer service levels are tied to funding. IRS, Treasury, and TIGTA documents show how staffing affects phone and in-person help.

The IRS refund timeline depends on filing method, review status, and processing limits. Here’s what the IRS says about delays and refund timing.

The IRS budget request for FY 2026 proposes $9.8 billion in funding, shifting priorities among taxpayer services, enforcement, and operations.

The IRS is urging taxpayers to rely on IRS online tools during the 2026 filing season as staffing cuts push more services toward digital self-service.

Los recortes presupuestarios del IRS están suscitando dudas sobre las devoluciones de impuestos y la atención al cliente en 2026. Esto es lo que han declarado hasta ahora el IRS, el Departamento del Tesoro y los organismos de control.