
December 22, 2025

IRS AI chatbot uses artificial intelligence to answer questions and guide taxpayers to tax forms, payment plans, and online tools during the 2025 filing season.

Paper ITIN applications decline during peak tax season as more taxpayers use IRS centers and agents to avoid mailing original documents.

IRS online payment agreement applications increase as taxpayers with a balance due after filing tax returns choose installment agreements to manage tax debt.

IRS multi-factor authentication is expanding as taxpayers sign in to IRS online to access tax transcripts, payment tools, and identity protection services.

U.S. Tax Court remote hearings will expand in 2026 with Spanish interpreter support, improving access to virtual court proceedings for taxpayers.

IRS translation errors prompted corrections to multilingual IRS.gov pages during the 2025 filing season, affecting guidance for tax forms and filing rules.