

The IRS is facing renewed processing strain as the 2026 filing season approaches, according to recent government oversight reports. Officials say IRS processing capacity pressures stem from centralized paper handling, staffing reductions, and inventory carryover rather than the size of any single state’s taxpayer base.
Federal tax returns are not processed state by state. Instead, paper submissions and certain mailed documents are routed to a limited number of IRS Submission Processing Centers, including facilities in Austin, Kansas City, and Ogden. The IRS maintains a public directory of these campuses that shows how mailed returns are routed to shared facilities.
Because work is concentrated on a few campuses, high-volume states can experience heavier inflows during the peak filing season. When millions of returns arrive within a compressed window, bottlenecks can appear in intake, data transcription, and error resolution. Oversight agencies note that this structure prevents delays from being systemwide rather than isolated within any single geography.
The IRS directory shows that submission processing centers receive and handle returns from across the country. That centralized model means capacity pressures are tied to total inflow and operational constraints, not to where a taxpayer resides.
Most taxpayers file electronically, but millions of paper tax returns remain in circulation. In its 2025 annual report, the National Taxpayer Advocate stated that the IRS processed more than 165 million individual returns, with about 6% filed on paper. Paper submissions require manual review and transcription, increasing the likelihood of processing delays.
The Government Accountability Office found the IRS missed its internal processing goal for paper Form 1040 returns during the 2024 filing season. GAO reported an average processing time of 20 days compared with the agency’s 13-day target. The report described ongoing timeliness challenges despite improvements in live phone service and modernization efforts.
Paper returns must be opened, sorted, verified, and entered into IRS systems before refunds can be issued. That additional handling increases cycle times during peak filing season, particularly when return volumes surge from high-population states. Oversight findings link slower timelines directly to paper backlogs and workflow congestion.
Unfinished work from prior years can compound current workloads. In a January 2026 memo, the Treasury Inspector General for Tax Administration warned that inventory awaiting processing had increased heading into the 2026 filing season.
“Unworked inventory may affect the IRS’s ability to process tax returns timely,” TIGTA wrote, noting that carryover inventory can stack on top of new filings and contribute to refund delays. The memo also referenced potential interest costs when refunds are not issued within the required time frames.
When returns remain unprocessed at year’s end, they become part of the next season’s incoming workload. TIGTA noted that growing inventories may reduce the agency’s ability to absorb new filings during peak periods efficiently.
IRS processing capacity pressures are also tied to staffing levels. TIGTA reported that as of October 2025, the IRS had lost approximately 19,000 employees overall, including about 8,300 positions in key filing-season programs. Submission processing units also experienced staffing declines.
Training timelines for new hires further limit operational flexibility. The National Taxpayer Advocate cautioned that staffing reductions can make it more challenging to assist taxpayers who encounter errors or identity verification issues, even if most routine e-filed returns move through the system quickly.
Reduced staffing levels in submission processing functions limit surge capacity during high-volume periods. Oversight reports indicate hiring and onboarding timelines may not align with peak filing season demand.
For taxpayers in high-population states, oversight findings indicate that delays are tied to centralized processing constraints rather than geography. IRS processing capacity pressures tend to surface when paper returns, amended filings, or identity verification cases require manual handling.
Electronic filers with accurate information generally experience faster turnaround times. However, taxpayers who submit paper returns or respond to IRS notices may face longer processing times during peak filing season. Oversight agencies continue to monitor modernization efforts aimed at reducing paper handling and improving digital intake. Still, recent reports emphasize that staffing levels and inventory carryover remain significant factors heading into 2026.
By William Mc Lee, Editor-in-Chief & Tax Expert—Get Tax Relief Now