What California CDTFA-735 (2020) Is For
California CDTFA-735 (2020) is used to request relief from certain charges added to a CDTFA account, including penalties, interest, and the Collection Cost Recovery Fee. The form is submitted to the California Department of Tax and Fee Administration when a taxpayer believes added charges should be removed or reduced because the taxpayer had reasonable cause and circumstances beyond the taxpayer’s control. This form does not dispute the underlying tax liability; it focuses on obtaining relief from penalty charges, interest, and collection cost recovery fees assessed in addition to the original amount due.
CDTFA-735 may apply to various CDTFA-administered programs, including sales and use tax, as well as other tax and fee programs. It can be used by an individual or a business that filed late, paid late, or experienced issues tied to disasters declared as states of emergency.
When You’d Use California CDTFA-735
A taxpayer uses California CDTFA-735 after receiving a notice from the California Department of Tax and Fee Administration showing penalties, interest, or a Collection Cost Recovery Fee added to a tax account. The form is commonly used when late payments or late reporting occurred due to reasonable cause, including events related to disasters declared as states of emergency or issues affecting sales and use tax obligations.
California CDTFA-735 is filed after the charges appear on the account and is not used to amend a tax return or change reported amounts. It applies to many CDTFA-administered programs and can be submitted through Online Services when the taxpayer has supporting documentation that explains why relief should be granted.
Key Rules or Details for 2020
Relief requests for 2020 are evaluated under California tax laws and applicable sections of the Revenue and Taxation Code, with an emphasis on whether the taxpayer exercised ordinary care and diligence. In many cases, the underlying tax must be paid before CDTFA will approve relief from penalties or collection cost recovery fees.
Interest relief follows a stricter standard and is generally granted only when an unreasonable error or delay by CDTFA or another state agency caused the charge. Disaster-related relief may be available when Emergency Tax Relief is announced for qualifying events. Taxpayers should confirm that their location and filing periods fall within the declared relief area.
Step-by-Step (High Level)
Step 1: Confirm the charge and filing period
The taxpayer should review the CDTFA notice and account history to confirm which return period includes penalties, interest, or a Collection Cost Recovery Fee and to verify the related payments and reporting details.
Step 2: Check eligibility based on reasonable cause
The taxpayer should determine whether reasonable cause applies, including whether disasters declared as states of emergencies or other circumstances beyond the taxpayer’s control affected compliance with California tax obligations.
Step 3: Gather supporting records
The taxpayer should collect documentation that supports the relief request, such as proof of timely mailing, bank records for an Electronic Fund Transfer, and notices showing the assessed penalty charges and interest calculations.
Step 4: Submit the request through Online Services or by mail
The taxpayer should log in to CDTFA Online Services using a username and password to complete California CDTFA-735 (2020) online, or the taxpayer should mail Form CDTFA-735 to the correct CDTFA address if online submission is not available.
Step 5: Monitor the decision and update records
The taxpayer should monitor the status of the relief request, respond promptly to any CDTFA follow-up, and retain copies of the submitted form and supporting documents for future account updates and tax records.
Common Mistakes and How to Avoid Them
- Submitting CDTFA-735 before meeting prerequisites: A taxpayer should confirm whether CDTFA requires the underlying tax to be paid first, and whether Collection Cost Recovery Fee relief requires paying tax, penalties, and interest in full before requesting relief.
- Providing a vague reasonable-cause explanation: A taxpayer should include specific dates, clear facts, and records showing ordinary care, and avoid requesting interest relief unless there is supportable evidence of CDTFA error or delay.
- Mailing the request to the incorrect address: A taxpayer should verify the correct CDTFA address for CDTFA-735 submissions to prevent delays and ensure timely account updates.
- Confusing CDTFA issues with EDD or FTB matters: A taxpayer should confirm the penalty or fee is under CDTFA authority and not an EDD or Franchise Tax Board issue before filing the request.
- Leaving out supporting documents: A taxpayer should attach proof of payments, filing history, notices, and a timeline so CDTFA can verify the narrative and evaluate relief.
What Happens After You File
After the CDTFA receives the relief request, it reviews the explanation, checks the taxpayer’s account history, and verifies the supporting documents. CDTFA may request additional information, and the taxpayer should respond promptly to avoid delays. If relief is granted, CDTFA adjusts the account to reduce or remove the approved penalties, interest, and/or collection cost recovery fees.
If CDTFA denies the request, the denial letter typically explains the reason and may outline further options. Depending on the situation, the taxpayer can provide additional documentation for reconsideration or follow an appeal process associated with the underlying notice. The taxpayer should continue to monitor the account and stay current on tax obligations during the review process, as interest can continue to accrue on unpaid amounts.
FAQs
Can a taxpayer obtain relief from penalties if they cannot afford to pay?
CDTFA generally does not grant relief based solely on inability to pay. Relief is more likely when the taxpayer can demonstrate that circumstances beyond their control caused the lack of funds and that they exercised ordinary care and diligence.
Does CDTFA-735 change the amounts reported on a tax return?
CDTFA-735 does not amend a tax return and does not change the amounts reported on the return. It is used to request relief from added charges such as penalties, interest, and the Collection Cost Recovery Fee.
Can a taxpayer request relief for multiple periods on one form?
A taxpayer can often include multiple periods on a single CDTFA-735 request when the exact reasonable cause applies to all those periods. A taxpayer should clearly list each period and explain how the same circumstances affected each return and related payment.
How does a taxpayer submit CDTFA-735 through Online Services?
A taxpayer submits the request through CDTFA Online Services by logging in with a username and password, selecting the account, and completing the relief request workflow on the online services page. The taxpayer should attach supporting documents before completing the online submission.
Can disaster-related relief apply in 2020?
Disaster-related relief may be applicable when disasters declared as a state of emergency have affected the taxpayer’s ability to meet tax obligations. The CDTFA may announce Emergency Tax Relief for specific events, including winter storms. Taxpayers should confirm that their location and periods are covered.

