The Taxpayer Advocate Service released a clear guide to help taxpayers restart cases affected by the recent IRS shutdown. It explains how to reconnect with a taxpayer advocate when unresolved tax issues remain after operations resume. The guide highlights filing Form 911, contacting local TAS offices, and confirming eligibility for financial hardship assistance. Its goal is to protect taxpayers’ rights and ensure fair resolution for those still struggling with delayed or incomplete IRS actions.
The Taxpayer Advocate Service (TAS) is an independent organization within the IRS that works to protect taxpayers’ rights and ensure they are treated fairly. It assists taxpayers facing financial hardship, unresolved tax issues, or economic harm caused by IRS errors or delays. Led by the National Taxpayer Advocate, TAS operates nationwide with case advocates dedicated to helping individuals resolve disputes under complex tax laws.
When a taxpayer experiences ongoing issues or delays, they can reopen their case by contacting their assigned taxpayer advocate directly. There’s no formal restart process—TAS simply continues working to address the unresolved matter and ensure a fair resolution. Whether the problem involves a missing refund, incorrect notice, or unpaid money, TAS intervenes to assist and provide clear answers.
The Taxpayer Advocate Service TAS team collaborates with the government and Congress to improve the tax code and expand taxpayer programs. By monitoring recurring cases and identifying flaws in IRS processes, they advocate for systemic change that benefits the public. Their goal is to ensure every taxpayer receives timely action, respectful service, and fair treatment under the law.
Restarting your Taxpayer Advocate Service (TAS) case allows a taxpayer to address an unresolved tax issue without restarting from scratch. You can submit Form 911 to the independent organization that operates nationwide under the Department of the Treasury. This act ensures the taxpayer advocate service, TAS, continues to protect taxpayers’ rights and intervene when the IRS process fails or causes financial hardship.
Another way to reconnect is by calling or visiting your local taxpayer advocate office for direct assistance from trained case advocates. These advocates help resolve ongoing cases, provide updates about refunds, and explain any delays in IRS responses. Their job is to ensure each taxpayer is treated fairly, receives timely answers, and avoids unnecessary economic harm during the tax law resolution process.
Submitting Form 911 ensures the Taxpayer Advocate Service reviews your unresolved tax issue promptly and fairly. Taxpayers can email, fax, or mail their completed Form 911 directly to TAS for faster assistance. Keeping copies of all submissions helps protect taxpayers’ rights and provides proof if follow-up communication is required.
You can contact your local Taxpayer Advocate Service office for personalized help with your unresolved tax issue. Visit taxpayeradvocate.irs.gov to locate the nearest office or call the toll-free number 1-877-777-4778. Prepare your documents and case details before calling, as high call volumes may affect response times.
The Taxpayer Advocate Service assists individuals struggling with serious tax issues that cause financial or emotional distress. You may qualify if you are unable to afford essential living expenses, such as housing, food, or transportation. TAS also helps when the IRS takes or threatens collection actions that create immediate financial hardship.
If the IRS delays your case beyond normal processing times, TAS can step in to resolve it quickly. You’re also eligible if repeated contact with standard IRS channels has failed to fix your problem. The TAS’s mission is to protect taxpayers’ rights and ensure fair, compassionate treatment for everyone seeking help.
Keep your TAS paperwork organized so your taxpayer advocate can quickly verify your previous communication and supporting evidence. Always summarize your ongoing tax issue clearly and include any past TAS case details to help your advocate act efficiently. Acting fast reduces financial hardship and ensures the Taxpayer Advocate Service protects taxpayers’ rights while resolving your case effectively.
The Taxpayer Advocate Service (Official Site) explains how TAS helps resolve complex tax issues and protect taxpayers’ rights nationwide. The Form 911 – Request for TAS Assistance (IRS.gov) allows you to officially ask for help when facing IRS delays or financial hardship. The "Find Your Local TAS Office" and "TAS Eligibility Tool" pages guide you to nearby advocates and confirm whether your situation qualifies for TAS support.
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