Receiving an IRS notice about a tax penalty can be stressful, especially if you’re already behind on your tax obligations. Overdue taxes often remain unpaid due to hardship or confusion, and when that happens, the IRS begins to charge interest and apply penalties and interest on the unpaid balance. These amounts can increase quickly, creating an even greater taxpayer financial burden. Among the most common IRS penalties are the late payment penalty, civil penalties, and interest charges that compound monthly until the tax owed is fully paid.

Fortunately, depending on your circumstances, the IRS offers several forms of administrative relief to help reduce or eliminate these charges. These programs are designed to support individuals who acted in good faith, faced uncontrollable events, or generally obeyed the rules in the past. You don’t need to be a tax expert to be eligible for penalty relief. For example, you may qualify if you’ve dealt with a natural disaster, medical emergency, or severe financial hardship. Taxpayers may also receive relief if they relied on incorrect IRS guidance or were affected by technical difficulties during filing.

This guide will walk you through how to call the IRS number, prepare your documentation, and request an abatement. It will also explain what to do if the IRS denies your request. Acting quickly is crucial—delays can further increase your penalties and interest charges.

What Is IRS Penalty Relief, and How Does It Reduce Income Tax Burdens

Taxpayers who meet specific requirements can lower or eliminate tax penalties if they qualify for IRS penalty relief. Taxpayers who don't follow federal tax law, like filing late, paying less than they owe, or missing estimated tax payments, face these penalties. The IRS can help people who meet specific requirements, even though penalties can make a tax bill much higher.

Penalty relief—also known as penalty abatement—is not automatic. People who pay taxes must ask for help and show they are eligible. The IRS checks each case to see if the person has a history of paying their taxes, why they didn't, and whether they acted in good faith or had to deal with unavoidable hardship.

Types of IRS Penalty Relief

The IRS offers three primary forms of penalty relief:

  1. First Time Abatement (FTA)
    This administrative waiver is available to taxpayers who have paid their taxes on time for the last three years. It can be used only once per return type.

  2. Reasonable Cause Relief
    Relief may be granted if you exercised ordinary business care but could not meet your tax obligations due to events beyond your control. Common examples include medical emergencies, natural disasters, or IRS system errors.

  3. Statutory Exception Relief
    Relief is sometimes mandated by law. Examples include IRS errors, such as providing incorrect written advice, or legislative exceptions tied to specific events or relief bills.

These programs apply to specific tax penalties, including failure to file, pay, and estimated tax penalties. Although not all penalties are eligible, understanding the rules under the Internal Revenue Manual and federal tax code can help you request relief successfully and potentially reduce your unpaid tax liability.

Understanding the Most Common IRS Tax Penalties and Charges

When taxpayers don't pay their taxes, the IRS punishes them by making them pay fines. These tax penalties can quickly add up and raise the amount owed. Knowing the most common types helps determine where to get penalty relief or abatement.

Here are the main punishments that individual taxpayers and small business owners may face:

• Failure to File Penalty

This penalty is charged when you do not file your tax return by the due date, including extensions. The penalty accrues at a rate of 5% of the unpaid tax for each month the return is late, with a maximum limit of 25%.

• Failure to Pay Penalty

This applies when you fail to pay your tax liabilities by the original due date. The IRS typically charges 0.5% of the balance per month, up to 25%.

• Estimated Tax Penalties

If you are required to make estimated tax payments—commonly for self-employed individuals or those with significant untaxed income—you may incur estimated tax penalties if those payments are late or insufficient.

• Accuracy-Related Penalties

These are issued when the IRS finds a substantial understatement of tax or negligence in reporting. The penalty is generally 20% of the tax underpaid due to errors.

• Failure to Deposit Penalty

This affects employers who fail to deposit payroll taxes on time. The deposit penalty ranges from 2% to 15%, depending on how late the payment is submitted.

• Other Penalties

The IRS may also assess additional charges for filing incorrect forms, underpayment, or willful neglect. These penalties vary based on the violation and circumstances.

The Internal Revenue Manual explains many of these penalties, which fall under specific sections of the Internal Revenue Code. Fortunately, the IRS offers penalty abatement options for particular situations, especially when the taxpayer has a favorable compliance history or can show reasonable cause.

Understanding these penalties is a crucial first step when planning to request relief.

Who Qualifies for IRS Tax Penalty Abatement and Administrative Waiver Relief

To avoid an IRS penalty abatement, taxpayers must meet specific requirements based on the type of relief they want to qualify for. The IRS has several ways to help people who must pay penalties, such as first-time penalty abatement, reasonable cause relief, and statutory exceptions. Each path has unique criteria related to compliance history, documentation, and the nature of the taxpayer's situation.

First-time penalty abatement

The IRS grants this administrative waiver to taxpayers who have consistently paid their taxes on time.

You may qualify if:

  • You filed all required tax returns or filed an extension by the filing deadline.

  • You have paid or arranged to pay all outstanding tax liabilities.

  • You had no penalties (or had them removed for cause) during the past three tax years.

This form of relief is available once per return type and cannot be used repeatedly.

Reasonable cause relief

This relief may be granted when you exercised ordinary business care but could not meet your tax obligations due to events outside your control.

You may qualify if:

  • You experienced a serious illness or a death in your immediate family.

  • A natural disaster, fire, or civil disturbance disrupted your ability to comply.

  • You followed the wrong written advice from the IRS.

Supporting documentation is required, and the IRS evaluates whether the issue was within the taxpayer's control.

Statutory exception relief

This applies when tax law requires the IRS to remove specific tax penalties.

You may qualify if:

  • An IRS error directly caused the penalty.

  • Legislative relief applies to your tax year or filing circumstances.

In all cases, you must demonstrate voluntary compliance and submit appropriate documentation when requesting penalty relief.

How to Apply for IRS Tax Penalty Abatement with Ordinary Business Care

There is a formal process for applying for IRS penalty abatement. This includes reviewing your IRS notice, determining whether you qualify, gathering the necessary documents, and sending a detailed request. Careful preparation increases your chances of approval if you are eligible for first-time penalty abatement, reasonable cause relief, or a statutory exception.

Review your IRS notice.

Start by reading the IRS notice in full. Please check to ensure that the penalty amount, tax year, and type of penalty match what you have on file. Please contact the IRS to correct any incorrect information in the notice before proceeding with your request.

Determine which relief applies.

Select the appropriate type of penalty relief based on your specific circumstances:

  • You may get a first-time penalty abatement if you have not missed a payment or filed your taxes incorrectly in the past three years.

  • Reasonable cause relief may be granted if an unexpected situation prevented you from meeting your tax obligations.

  • Statutory exception relief is the right thing to do when the IRS makes a mistake or there are legally defined exemptions in the Internal Revenue Code.

Choosing the right option ensures that your request is looked at correctly.

Collect supporting documentation

You will need to provide documentation that supports your request for penalty abatement.

Typical forms of evidence include:

  • You should provide copies of previously filed tax returns demonstrating your compliance history.

  • Hospital records or medical statements that explain the illness or emergency are also common forms of evidence.

  • Death certificates or legal documentation of a family emergency are also common evidence.

  • Common evidence also includes photos of a natural disaster or insurance claims.

  • IRS letters showing incorrect written advice, which led to noncompliance, are also common evidence.

  • You should provide bank statements or receipts that confirm your tax payments or installment agreements.

Your documents must demonstrate how the issue impacted your ability to file, pay, or deposit taxes on time.

Submit your request by phone or in writing.

You can handle simple requests by calling the toll-free number on your IRS notice. Be prepared to verify your identity and explain your situation clearly.

For complex requests or cases requiring documentation, submit your request in writing using Form 843, Claim for Refund and Request for Abatement.

Complete Form 843

Form 843 allows you to request abatement for penalties tied to income tax or employment tax issues. Please make sure to include all required fields and supporting details.

The form should include:

  • The tax year and type of return are related to the penalty.

  • The specific penalty amount and code are shown on your IRS notice.

  • You will receive a written explanation outlining your eligibility for relief.

  • You should specify whether your request is based on a first-time abatement, reasonable cause, or a statutory exception.

  • Please provide copies of the relevant supporting documents.

Please send the completed form to the IRS address provided on your notice, or kindly check the IRS website for the latest mailing instructions.

Monitor your request

The IRS usually responds within a few weeks. If you have not received a response, call the toll-free number on your notice for an update. Be ready to provide more paperwork if asked.

Optional: Consult a tax professional

A qualified tax professional, like a CPA or enrolled agent, can help make sure your submission is correct and complete. They may also assist in communicating with the IRS on your behalf.

What to Do If the IRS Denies Your Request for Penalty Abatement

If the IRS says no to your request for penalty relief, you still have options. You may be able to appeal the decision, give more proof, or go through a formal process to get more help. You have a better chance of success if you act quickly.

Review the IRS denial notice.

Carefully read the notice explaining the denial. Please ensure the tax year, penalty type, and relief category correspond to your original request. The notice should explain why your penalty abatement was denied and whether you can appeal.

Determine if you qualify for an appeal.

Many denials can be appealed through the IRS Independent Office of Appeals. To get penalty relief, you first had to submit a written request. The denial letter must give you the right to appeal, and you usually have 30 days from the date on the IRS notice to respond.

Prepare your appeal documentation.

If you choose to appeal, include the following:

  • Please include a copy of the IRS denial notice.

  • Provide a written justification for your disagreement.

  • Include any new documents that provide evidence of reasonable cause or eligibility for a first-time abatement.

  • Please clearly request a reversal of the penalty decision.

Submit your appeal and follow up.p

Please send the appeal to the address indicated in your IRS notice. Keep copies of all submitted tax forms and correspondence. Please follow up with the IRS if you do not receive a timely response.

Seek help if needed

Consult a tax professional if your case is complex or involves interest relief. They can help you build a stronger case and manage communication with the IRS.

Common Mistakes That Can Hurt Your IRS Penalty Abatement Request and Good Tax Compliance

Even eligible taxpayers are often denied IRS penalty relief due to avoidable errors. Understanding these mistakes can enhance the effectiveness of your penalty abatement request and guarantee a fair review of your case.

Submitting incomplete or vague documentation.

The IRS requires clear and relevant supporting documents. Submitting unclear records or omitting dates, explanations, or verification weakens your case. Always include evidence that directly supports your reason for requesting penalty relief.

Missing the appeal or response deadline.

If the IRS denies your request, you typically have 30 days to appeal. Ignoring this window will likely forfeit your chance for further review. Always track dates on each IRS notice and respond within the required time frame.

Requesting the wrong type of relief.

Choosing the incorrect penalty relief option can lead to denial. For example, requesting first-time penalty abatement when you have prior penalties in the past three tax years may disqualify your request. Understand your eligibility before submitting your claim.

Failing to address all penalties involved.

Taxpayers often request relief for one penalty but overlook others listed in the same IRS notice. Each penalty must be addressed clearly, with justification and supporting documentation tied to that charge.

Providing disorganized or excessive information.

While important documentation is necessary, excessive irrelevant material can distract you from your main argument. Organize documents logically and keep your written explanation focused on your reasonable cause or qualifying exemption.

Not consulting a tax professional for complex cases.

If you have a lot of money to pay in penalties or a complicated appeal, working with a tax professional can help you get it right and make your appeal more likely to be approved. A tax advisor can also help you avoid procedural mistakes during the request process.

When to Seek Professional Help for IRS Tax Penalty Abatement or Appeal

While many taxpayers can independently handle simple IRS penalty relief requests, a qualified tax professional can best manage certain situations. Especially in complex cases, tax advisors can provide strategic guidance, guarantee adherence to IRS procedures, and enhance your chances of approval.

Your penalty amount is substantial.

The financial stakes increase if your hefty penalty is associated with multiple tax years or notices. A tax professional can help you structure a stronger request and identify all opportunities for penalty relief or interest relief.

You’re unsure which relief program applies.

Choosing between first-time penalty abatement, reasonable cause relief, or a statutory exception can be confusing. A tax advisor can review your IRS notice and compliance history to recommend the most suitable relief option.

Your request has already been denied.

Professional representation becomes especially valuable if the IRS denies your penalty abatement and you must file an appeal. A tax expert can help draft your written appeal, gather more substantial evidence, and navigate the appeals process.

Your documentation is complex or extensive.

A professional can organize and present your case more effectively if your records include medical reports, financial hardship documentation, or communications with the IRS. Well-structured submissions reduce the chance of IRS delays or misinterpretation.

You’re facing multiple tax issues.

Penalty relief requests often overlap with other problems, such as unpaid tax balances, audit findings, or missing tax returns. A tax professional can coordinate these issues while helping you comply with current IRS requirements.

In any of these situations, getting help can help you feel less stressed and give you a better chance of lowering your IRS penalties. 

Frequently Asked Questions 

Can I request penalty relief if I still owe taxes?

Yes, you can request penalty abatement even if your tax remains unpaid. If you're actively resolving your overdue taxes through an installment agreement or lump-sum payment, the IRS may be more inclined to approve relief. Acting in good faith shows effort toward resolving your total tax liability. If your taxes are underpaid, please arrange to address that issue promptly by contacting the IRS or utilizing the online call-the-IRS tool to begin the process.

How long does it take to receive a decision on a penalty abatement request?

The IRS generally responds within 4 to 8 weeks after receiving a written penalty abatement request. However, complex cases or those involving multiple years may take longer, especially if overdue taxes remain unpaid. Always send your request to the correct IRS office and keep all communication records. If you receive no response within the same month, it’s advisable to call the IRS or check your status online to confirm processing.

Can I request penalty relief for multiple tax years at once?

Yes, but the IRS prefers separate Form 843 submissions for each year unless the cause applies to multiple years in the same month or event. Each request must reference the tax shown as due and the penalties applied. Be sure to document the facts clearly and include any supporting evidence. The IRS may process requests faster if you follow standard formatting. If your tax remains unpaid, provide a payment plan or explanation with each submission.

How often can I use the first-time penalty abatement?

You may use first-time penalty abatement only once per return type within three years. If you've had multiple failures or missed filings during that period, you won’t qualify. The IRS expects timely compliance and no minimum penalty assessed for the prior years. You must also have paid or be actively paying your total tax obligation. If unsure about your eligibility, call the IRS office or consult the independent organization within the IRS for guidance.

What qualifies as reasonable cause for penalty abatement?

Valid reasonable cause includes illness, natural disasters, or inability to access records. You must prove you made a good-faith effort to comply and didn’t intentionally neglect your duties. Supporting documents like medical records or IRS correspondence will strengthen your case. The IRS will evaluate whether you paid enough taxes, attempted to meet deadlines, and responded promptly. For guidance, refer to the independent organization within the IRS or the handbook used to provide administrative relief.

Can a tax professional submit my penalty relief request?

Yes, a tax professional can request penalty abatement on your behalf. They ensure your submission includes correct forms, documentation, and IRS references. Professionals can also represent you during appeals or when contacting the IRS office. They’re beneficial if your tax remains unpaid or your situation involves complex filings or audits. For independent help, the independent organizations within the IRS, such as the Taxpayer Advocate Service, may also assist taxpayers with unresolved penalty issues.

Does penalty abatement include interest relief?

The associated interest charges are also eliminated when penalties are reduced or removed. However, interest rates on your remaining unpaid balance—the total tax—will continue to accrue until complete payment. Even if your minimum penalty is abated, you’ll still be responsible for interest unless the IRS explicitly grants additional relief. Interest reduction is rare and typically applies only in cases of IRS error or excessive processing delays.

Where can I find more details on abatement rules?

To understand how to request penalty abatement and learn about eligibility, refer to the IRS Penalty Handbook and Publication 556. You may also contact the independent organization within the IRS, the Taxpayer Advocate Service, which helps taxpayers navigate complex relief options. Additional help is available online or by calling the IRS office directly. These resources explain how to verify your tax return, whether you paid enough taxes, and how to track abatement status.