Filing taxes in the U.S. can be difficult—especially for people who earn a low income or are new to the country. Many individuals aren’t sure whether they need to file a return, how to claim tax credits, or what steps to take if they owe money to the IRS. Fortunately, several tax relief programs are available that can reduce or even eliminate your tax burden, help you receive a refund, or make your existing debt more manageable. Some programs are also available for immigrants who don’t have a Social Security number but can file using an Individual Taxpayer Identification Number (ITIN).

Programs like the child tax credit, earned income tax credit, and IRS payment plans are designed to help working families and low-income individuals keep more of their income. Whether you qualify depends on several factors, including your income level, how you file your taxes, and how many dependents or children you claim. In cases where immigrant parents have children with valid Social Security numbers, they may still qualify for credits and benefits using an ITIN, even if they aren’t entirely familiar with U.S. tax laws.

This guide is designed for immigrants and low-income workers who want to understand the IRS tax relief options better. You'll learn who is eligible, how to apply, and where to get support. Whether you're a U.S. citizen, a new arrival, or supporting a family on a tight budget, the goal is to help you stay compliant with the law and access the tax relief you may be entitled to.

Understanding IRS Tax Relief Programs

You can get help from the IRS to pay off your tax debt, lower your owed amount, or get a bigger refund. These programs are especially useful for people who have recently moved to the US, including low-income workers who may struggle to navigate the tax system. Knowing your options is key to making the most of the available assistance.

Income Tax Credits

Even if you didn't pay much or any tax, income tax credits can lower the amount you owe or even give you money back.

  • The Earned Income Tax Credit (EITC) allows low-income working families to pay less in taxes. Your income, tax filing method, and number of qualifying children will determine your claim amount.

  • The Child Tax Credit (CTC) is available to families with kids under 17. The Additional Child Tax Credit (ACTC) might let you get a refund if you don't owe much in taxes.

Payment Plans and Hardship Programs

If you owe the IRS but can't pay it all at once, there are ways to make payments easier:

  • You can pay off your debt in smaller amounts each month with an installment agreement. For those who owe under $50,000, you can apply online and avoid some setup fees. There are reduced fees for low-income taxpayers.

  • Offer in Compromise (OIC): If paying your full tax bill would cause financial hardship, you can settle for a lower amount. The IRS will review your financial situation before agreeing to an offer.

  • Currently Not Collectible (CNC) Status: If you can't make any payments right now, you can ask for CNC status, which stops the IRS from collecting money for a while. But keep in mind that interest and penalties will keep adding up.

ITIN Filing for Immigrants 

People who aren't citizens but still want to file taxes can use an ITIN instead of a Social Security number. If you have kids with valid SSNs, you can still get the Child Tax Credit, but you can't get the EITC.

Free help from a professional

The IRS also has free resources to help with taxes:

  • Volunteer Income Tax Assistance (VITA): VITA offers free tax preparation for low-income individuals, people with disabilities, and non-English speakers. Some VITA Sites can also help with ITIN applications.

  • Low-Income Taxpayer Clinics (LITCs) help people with tax problems like audits and collections for free or at a low cost. They can also help you fill out the paperwork for tax relief programs.

IRS Resources and Online Tools

The IRS has valuable tools to help you file your taxes and keep track of them:

  • The IRS EITC Assistant: They help determine your Earned Income Tax Credit eligibility.

  • Online Payment Agreement Tool: This tool allows you to apply for installment agreements quickly and easily online.

Tax Filing Basics for Immigrants and Low-Income Workers

Filing taxes in the U.S. can be hard, especially for immigrants and low-wage workers. This section breaks down the essentials to help you navigate tax filing and ensure you comply with IRS rules.

Do You Need to File a Tax Return?

If you earn income in the U.S., you might need to file a tax return. You generally must file if:

  • The IRS says that your income is too high for your filing status.

  • You want to get tax credits like the Child Tax Credit (CTC) or the Earned Income Tax Credit (EITC).

Even if your income is low and below the filing threshold, it’s still worth filing to claim a refund for any taxes you’ve already paid.

Filing Status and Dependents

Your number of dependents and filing status can change how much you owe in taxes.

  • Filing status: Depending on your situation, you may file as single, married, jointly filed, or head of household.

  • Dependents: If you have qualifying children or other dependents, you may be eligible for tax credits that reduce your taxes or increase your refund. Make sure your dependents meet IRS requirements.

Filing with an ITIN for Immigrants

Immigrants who don’t have a Social Security number (SSN) can still file using an Individual Taxpayer Identification Number (ITIN). ITINs are issued to individuals who must file taxes but aren’t eligible for an SSN.

  • How to get an ITIN: Complete Form W-7 and submit supporting documents, like a passport.

  • Limitations: ITIN holders cannot claim the EITC but can qualify for other credits, such as the Child Tax Credit.

What Documents Do You Need?

Before filing, gather the following documents:

  • Proof of income: Your W-2 or 1099 forms.

  • Recent tax returns: If applicable, your previous year’s return.

  • Valid government-issued ID: Required for ITIN applicants.

  • Tax credits: Documentation for any dependents or qualifying children.

Where to Get Help

For free assistance, consider using these resources:

  • VITA: Provides free tax help for low-income individuals and families.

  • LITCs: Offers legal support for tax issues like audits or disputes.

Refundable Tax Credits You May Qualify For

Refundable tax credits are a fantastic way to lower your tax bill or get a refund, even if you don't owe any taxes. These credits can help immigrants and low-income workers ease their financial stress. Look at some key refundable tax credits that might apply to you.

Earned Income Tax Credit (EITC)

The Earned Income Tax Credit (EITC) lowers the taxes that people and families who work but don't make a lot of money have to pay. It reduces the taxes you owe or, in some cases, provides a refund.

  • Your income must be below the IRS limits, which depend on your filing status and the number of children you have who meet the requirements. Even if you don’t have children, you might still qualify if you meet age and income criteria.

  • Amount: The credit amount changes. For 2024, families with three or more children can receive up to $7,830. The larger the credit, the more children you have, and the lower your income.

Child Tax Credit (CTC)

The Child Tax Credit (CTC) helps families with children under 17. It reduces your tax liability and can refund you if your tax bill is low enough.

  • Eligibility: Your child must be under 17 and have a valid Social Security number to qualify. Income limits apply, with phaseouts for higher earners.

  • Amount: I024; the credit provides up to $2,000 per child. If you owe a small amount of taxes, the Additional Child Tax Credit (ACTC) can give you up to $1,500 back.

3. Additional Child Tax Credit (ACTC)

The ACTC is part of the Child Tax Credit, which you can return. If your tax liability is too low to claim the full CTC, the IRS will refund the difference through the ACTC.

  • Eligibility: You must qualify for the Child Tax Credit, and your tax bill must be lower than the amount of the credit. If you don’t owe enough to use the full credit, the IRS will issue a refund through the ACTC.

  • Amount: If you qualify for the ACTC, you can receive up to $1,500 per child in 2024.

American Opportunity Tax Credit (AOTC)

Families who pay for college or university expenses can get the American Opportunity Tax Credit (AOTC). The AOTC is partially refundable, meaning you can earn money back even if you don’t owe taxes.

  • Eligibility: You must pursue a degree or recognized credential and enroll at least half-time in a college or university. The credit is only available for the first four years of education.

  • Amount: The AOTC offers up to $2,500 per eligible student, with up to $1,000 refundable.

Premium Tax Credit (PTC)

The Premium Tax Credit (PTC) helps people buy health insurance through the Health Insurance Marketplace. The PTC can lower your monthly premiums if your income falls within a specific range.

  • Eligibility: You must meet specific income criteria and not be eligible for other health insurance, like employer-sponsored coverage. If you qualify, the PTC can help reduce your monthly premium costs.

  • Amount: The amount depends on your household size and income. The PTC is designed to make healthcare more affordable for those with limited financial resources.

IRS Payment Plans and Debt Management Options

The IRS has several ways to help you pay off your tax debt over time if you can't immediately pay the whole thing. These choices make it easier to pay your bills on time, which keeps you from getting fines and having your debts collected.

Installment Agreements

With an installment agreement, you can pay your taxes in monthly payments. You can apply online for this option if your tax debt is under $50,000.

  • Eligibility: This plan is available for individuals who owe $50,000 or less, including penalties and interest.

  • Payment terms: You can make a payment plan that works with your income and ability to pay.

  • Low-income options: If you qualify as a low-income taxpayer, you may be eligible for reduced or waived setup fees.

Short-Term Payment Plans

A short-term payment plan is beneficial if you pay off your tax debt within 180 days. This plan doesn’t require a formal agreement with the IRS.

  • Eligibility: Available for individuals who owe less than $100,000 in taxes, penalties, and interest.

  • Benefits: There are no setup fees, but interest and penalties will accumulate until the balance is paid.

Offer in Compromise (OIC)

An Offer in Compromise (OIC) lets you pay off your debt for less than what you owe if you can't pay your bills.

  • To be eligible, you must show that paying off the full debt would be a significant burden or that you can't pay at all.

  • Amount: The IRS looks at your reasonable collection potential (RCP), which is based on your income, assets, and overall financial situation.

Currently Not Collectible (CNC) Status

If paying your taxes would make it difficult for you to pay for basic needs, you might be able to get Currently Not Collectible (CNC) status, which temporarily halts collection actions.

  • Eligibility: You must prove that paying your debt would make it impossible to meet essential living expenses.

  • Review: The IRS will periodically review your situation to assess whether your financial status has changed. While in CNC status, penalties and interest continue to accrue.

Penalty Abatement and Relief Programs

The IRS also provides penalty relief options. If you have a favorable compliance history, you may be eligible for penalty abatement.

  • Eligibility: Taxpayers with a clean history of filing and paying taxes on time may qualify for penalty relief.

  • Amount: Depending on your circumstances, penalties for late filing, late payment, or failure to deposit can be reduced or removed.

How to Apply for IRS Payment Plans

You can set up a payment plan by

  • Online: Use the IRS website to apply for an installment agreement or other plans.

  • By phone or mail: If you aren’t eligible for online tools, you can apply through customer service or submit forms directly to the IRS.

How to Get an ITIN and Why It Matters

An Individual Taxpayer Identification Number (ITIN) is essential for individuals who must file taxes in the U.S. but do not qualify for a Social Security number (SSN). ITINs are issued by the IRS and allow non-SSN holders to comply with U.S. tax laws.

What's an ITIN?

An ITIN is a tax identification number for people who must file taxes but cannot obtain an SSN. It is used exclusively for tax-related purposes and helps individuals report their income and file tax returns.

  • Who needs an ITIN: People who need to file taxes but are ineligible for an SSN, such as nonresident aliens, immigrants, or dependents.

  • Limitations: ITINs are not used for work authorization and do not affect immigration status.

How to Apply for an ITIN

To apply for an ITIN, follow these steps:

  1. Complete IRS Form W-7: You must submit this form to apply for an ITIN.

  2. Provide supporting documents: Submit documents that verify your identity and foreign status. These may include a passport, a national ID card, or a birth certificate.

  3. Submit your application: Mail your completed Form W-7 and documents to the IRS, or apply through an IRS-approved acceptance agent or a Taxpayer Assistance Center (TAC).

Why an ITIN Matters

An ITIN is crucial for several reasons:

  • Filing Taxes: You can't file taxes or get tax credits like the Earned Income Tax Credit or Child Tax Credit without an ITIN.

  • Claiming Dependents: You can claim dependents with an ITIN, potentially reducing your tax liability.

  • Getting Credit: An ITIN can help you build a credit history in the U.S., which can help you get loans and other financial services.

Free Help from IRS-Approved Services

Understanding taxes can be a challenge, especially for immigrants and low-income workers. To make it easier, the IRS offers several programs to help individuals file taxes, claim credits, and meet their tax obligations. These services ensure that help is available at no cost.

1. Volunteer Income Tax Assistance (VITA)

VITA offers free tax preparation to individuals with low-to-moderate incomes, people with disabilities, and those who speak limited English.

  • Eligibility: Available to individuals earning $60,000 or less.

  • Services Offered: Volunteers assist with tax returns, claiming credits like the Earned Income Tax Credit (EITC), and ITIN applications.

2. Tax Counseling for the Elderly (TCE)

TCE helps people aged 60 and older with tax filing, focusing on retirement-related issues.

  • Eligibility: For individuals aged 60 or older.

  • Services Offered: Volunteers provide assistance with tax filing and managing retirement income.

3. IRS Taxpayer Assistance Centers (TACs)

TACs are IRS offices that offer in-person assistance by appointment.

  • Eligibility: Open to anyone needing help with tax issues.

  • Services Offered: TACs provide support with ITIN applications, resolve tax disputes, and understand tax returns.

4. IRS Free File Program

The IRS Free File program allows eligible individuals to file their taxes online for free with software that provides guidance.

  • Who can apply: People who make $73,000 or less can apply.

  • Services Offered: Free online filing, claiming credits, and step-by-step guidance from tax software.

5. Certified Acceptance Agents (CAAs)

CAAs help individuals who need an ITIN but cannot apply for an SSN.

  • Eligibility: This category is for individuals needing an ITIN for tax filing.

  • Services Offered: CAAs assist with document verification and submitting ITIN applications to the IRS.

Common Mistakes to Avoid

It can be difficult to file your taxes, but avoiding some common mistakes can help ensure that your application for tax relief goes through without a hitch.

Filing Incorrect Information

Inaccurate information can cause delays or rejections. Double-check personal details like your name and Social Security Number (SSN). Ensure that your income aligns with documents such as W-2s and 1099s. Incorrect reporting can lead to penalties or audits.

Missing Tax Credits

Many taxpayers miss out on valuable credits like the Earned Income Tax Credit (EITC) or Child Tax Credit. Review eligibility requirements to ensure you claim every credit you're entitled to. If you have dependents, please ensure they are included on your return.

Lack of Proper Documentation

The IRS often requires supporting documents, especially when applying for tax credits or deductions. If applicable, ensure you have proof of income, recent tax returns, and a financial hardship statement. If applying for an ITIN, provide the necessary identity documents, like a passport or birth certificate.

Missing Deadlines

Deadlines matter. Failure to file your return or apply for payment plans on time can result in penalties. Be aware of the due dates for your tax return, payment plans, and extensions.

Ignoring IRS Notices: 

If you're having trouble paying your taxes or can't meet your payment terms, don't ignore IRS notices. Call the IRS or get help from a tax expert. Ignoring correspondence can lead to serious consequences, such as wage garnishments or levies.

Frequently Asked Questions

Who qualifies for tax relief programs?

People with trouble with money, immigrants, and low-income workers can get help with their taxes through tax relief programs. Eligibility typically depends on income, filing status, and whether you have dependents or a qualifying child. The Earned Income Tax Credit (EITC) and the Child Tax Credit are programs that can help you pay less in taxes. Immigrants can still apply for these programs even if they don't have a Social Security Number (SSN) as long as they have an Individual Taxpayer Identification Number (ITIN). If you've just moved to America, these tax relief options can help you stay in compliance while making your taxes easier.

Can I claim tax credits without an SSN?

Yes, you can still claim some tax credits even if you do not have a Social Security Number (SSN). If you are an immigrant or a nonresident alien who doesn't have an SSN, you can get an Individual Taxpayer Identification Number (ITIN). If their children have valid Social Security numbers, people with ITINs are eligible for credits such as the Child Tax Credit and the Additional Child Tax Credit. But if you have an ITIN, you can't get the Earned Income Tax Credit (EITC). To claim these credits, you need an ITIN to file taxes if you live in the U.S.

How do I apply for an ITIN?

Fill out IRS Form W-7 to get an ITIN. You need to show proof of your identity and that you are not a citizen of the United States. You can use documents like a passport or a national ID card. Submit the form along with your tax return to the IRS. You can also apply through a Certified Acceptance Agent (CAA) or visit a Taxpayer Assistance Center (TAC). Immigrants in America must apply for an ITIN to file taxes or access relief programs, particularly if they are new arrivals. Processing generally takes 7-11 weeks.

What is the IRS Free File program?

The IRS Free File program lets people who make $73,000 or less file their federal taxes online for free. This program is open to people who live in the U.S. and ensures that eligible taxpayers can get tax credits like the EITC and Child Tax Credit without buying tax software. The program simplifies the filing process, especially for low-income individuals and immigrants who may not have the resources to hire tax professionals. Free File ensures that Americans and immigrants can file taxes and claim the credits they deserve.

Can I get help if I don’t speak English well?

Yes, the IRS helps people who don't speak English in many other languages. Taxpayer Assistance Centers (TAC) and Volunteer Income Tax Assistance (VITA) are two programs that help people with their taxes by providing language assistance. If you are an immigrant or non-native speaker in the U.S., these services can help you file your taxes, claim credits, and understand your obligations in your preferred language. This method makes sure that language barriers don't stop you from getting tax breaks.

How can I avoid common tax filing mistakes?

Filing your taxes accurately expedites the process. Ensure that your name, Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN), and income information are accurate. Make sure your dependents are listed correctly so you can get tax credits. Immigrants who don't have an SSN must file with an ITIN, or their returns may be late. Ensure you keep receipts for any eligible deductions to avoid errors.

What should I do if I can’t pay my taxes?

Call the IRS to discuss your options if you can't pay all of your taxes. The IRS offers various payment plans and may consider you for Currently Not Collectible (CNC) status if you face financial hardship. This status temporarily suspends collection activities. You might also get an Offer in Compromise (OIC), which lets you pay off your tax debt for less. If you're in the U.S., staying in contact with the IRS is crucial to prevent wage garnishments or other collection actions. Get help from a professional or look at IRS resources to learn how to pay off your tax debt.