Filing your tax return can be stressful enough without running into technical rejections. One of the most common reasons the IRS rejects an e-file submission is when the adjusted gross income, or AGI, from the prior tax year does not match what the IRS has on record. If you have ever wondered what if AGI doesn't match, the good news is that this issue is usually easy to resolve once you understand the cause.

Your adjusted gross income is the figure on line 11 of IRS Form 1040 that represents your total income minus certain adjustments such as student loan interest, retirement contributions, alimony payments, or educator expenses. Because AGI is tied directly to wages, dividends, stock dividends, interest, capital gains, and other income, it plays a key role in verifying your identity when you e-file. The IRS uses it to confirm that the correct taxpayer is filing the tax return.

An AGI mismatch may happen for many reasons, from IRS processing delays to errors in tax software. It can also occur if you are filing for the first time, have changed your filing status, or submitted an amended return. This article explains how to find your AGI, calculate your AGI correctly, and apply the right solution based on your situation. Following these steps can resolve the rejection quickly and keep your tax year filing on track.

Understanding Adjusted Gross Income (AGI)

Your adjusted gross income is one of the most important numbers on your tax return. It represents your total income for the tax year minus certain adjustments the IRS allows. This figure determines eligibility for tax credits, deductions, and other benefits. It also serves as the verification number the IRS requires when you e-file.

What Counts Toward Total Income

Your AGI begins with total income, which can include:

  • Wages reported on your W-2

  • Interest from savings accounts or bonds

  • Dividends and stock dividends

  • Capital gains from selling investments

  • Other income, such as side jobs or freelance work

Adjustments That Reduce AGI

Once total income is calculated, you subtract certain adjustments. These adjustments are specific expenses the IRS allows to be deducted before calculating taxable income. Common examples include:

  • Student loan interest paid during the tax year

  • Retirement contributions to traditional IRAs or similar plans

  • Alimony payments (for divorces finalized before 2019)

  • Educator expenses for classroom supplies

  • Certain business expenses for self-employed individuals

Where to Find AGI on IRS Form 1040

The adjusted gross income is listed on line 11 of IRS Form 1040. Tax software will usually calculate your AGI automatically when you prepare your return. However, knowing where to locate it is essential, especially if you must find your AGI on last year’s return to verify your identity.

Why AGI Matters

Your AGI affects more than e-filing. It is the starting point for calculating taxable income, determining how much you owe in federal income tax. It also influences eligibility for tax deductions and credits such as the child tax credit. In short, adjusted gross income bridges your annual income and your final tax bill.

Why the IRS Rejects Returns for AGI Mismatches

When you e-file a tax return, the IRS requires you to verify your identity using your prior year’s adjusted gross income or a self-select PIN. If the AGI you enter does not match what the IRS has on record, the system automatically rejects your return. This is a security feature designed to protect taxpayers against identity theft and fraudulent filings.

Common Error Codes

The IRS provides specific rejection codes to help you identify the problem:

  • IND-031-04: The primary taxpayer’s AGI does not match the IRS record.

  • IND-032-04: The spouse’s AGI does not match when married filing jointly.

These codes can be frustrating, but they point directly to where the mismatch occurred. Resolving them requires checking your last year’s return, reviewing your filing status, and verifying that the number you entered matches what the IRS processed.

IRS Tax Transcripts: Your Key to Solving AGI Issues

If your return continues to be rejected even after checking your copy of last year’s return, you may need to rely on an IRS tax transcript. A transcript shows the official record of your income and adjusted gross income as processed by the IRS. This is often more reliable than your copy of the tax return, especially if the IRS made corrections after you filed.

Types of Tax Transcripts

Each type of transcript serves a different purpose:

  • Tax Return Transcript: Shows most line items from your original Form 1040. Best for verifying AGI or when applying for a mortgage.

  • Tax Account Transcript: This includes basic return data plus any adjustments made by the IRS. It helps track changes or payment history.

  • Record of Account Transcript: Combines information from both return and account transcripts. Provides a complete view of your tax account.

  • Wage and Income Transcript: This document lists information returns such as W-2s, 1099s, and stock dividends and helps confirm reported income.

Why Transcripts Matter for AGI Problems

Because the IRS bases AGI verification on its internal records, transcripts give you the exact number used for identity matching. If your copy of last year’s return does not match, checking a transcript ensures you use the correct AGI when you e-file.

Common AGI Mismatch Scenarios and Fixes

Many taxpayers face AGI mismatches for reasons that are not mistakes but result from IRS processes. Recognizing the cause will help you apply the right solution quickly.

Scenario 1: IRS Processing Delays

If your prior year return was filed late or the IRS experienced backlogs, your return may not have been fully processed by the time you file again.

  • Fix: Enter “$0” as your AGI for the prior year. The IRS recommends this workaround explicitly in cases of delayed processing.

Scenario 2: IRS Adjustments to Your Return

Sometimes the IRS corrects math errors or other details after you file. The AGI on file may differ from your copy of the return.

  • Fix: Request a tax account transcript and use the AGI listed there.

Scenario 3: First-Time Filers

The IRS has no AGI on record if you did not file a return for the prior year.

  • Fix: Enter “$0” for your AGI for the prior year.

Scenario 4: Amended Returns

If you filed an amended return, the IRS still uses the AGI from the original return, not the amended one.

  • Fix: Always enter the AGI from the original Form 1040, even if you later filed an amendment.

Scenario 5: Non-Filers Tool Users

Taxpayers who used the Non-Filers tool in 2020 to claim Economic Impact Payments have a special case.

  • Fix: Enter “$1” as your AGI for 2020 when filing your 2021 return, following IRS guidance.

These scenarios cover the majority of AGI mismatch rejections. By identifying which one applies to your situation, you can make the correct adjustment and file.

Step-by-Step Solutions to Fix AGI Mismatches

Fixing an AGI mismatch does not need to be complicated. Most taxpayers can resolve the issue by following these steps and successfully e-filing their tax return.

Step 1: Check Your Copy of Last Year’s Return

Locate your prior year’s Form 1040. Your adjusted gross income is shown on line 11. Be sure you are using the original return, not an amended version, since the IRS only accepts the AGI from the first filing.

Step 2: Try the Zero Dollar Workaround

If your return was filed late or the IRS had processing delays, enter “$0” as your AGI. This is an IRS-recommended fix for situations where last year’s return is not entirely in the system.

Step 3: Get Your Transcript Online

If your AGI continues to be rejected, log in to your IRS online account to view your official records. From there, navigate to the “Tax Records” section and download a Tax Return Transcript. Use the AGI on the transcript when you resubmit your current tax year return.

Step 4: Request a Transcript by Mail or Phone

If you cannot access your account online, use the IRS's “Get Transcript by Mail” tool or call the automated line at 800-908-9946. Transcripts typically arrive within 5 to 10 days.

Step 5: File a Paper Return if Needed

As a last resort, you can file a paper return. Paper returns do not require AGI verification but may take longer for the IRS to process.

Notable Cases and Unique Situations

Not all taxpayers fit into the same filing scenario. Here are some situations where AGI rules work differently.

First-Time Filers and Students

Suppose you are filing for the first time, whether as a student or new wage earner, you should enter “$0” for your prior year AGI. This also applies to international students filing a U.S. tax return for the first time.

Immigrant Taxpayers

Immigrants may face additional challenges:

  • If it is your first U.S. return, enter “$0” for AGI.

  • If you previously filed using an ITIN but now have a Social Security number, contact the IRS for specific guidance.

Small Business Owners

Self-employed individuals must use their AGI from Form 1040, not their net income from Schedule C. Certain business expenses are included in adjustments. Still, the AGI comes from your individual return.

Married Filing Jointly Complications

If you are married filing jointly, mismatches can occur when one spouse did not file in the prior year. In these cases:

  • Enter “$0” for the spouse with no prior-year return.

  • If both filed previously, make sure each spouse’s AGI is correct. Error code IND-032-04 often relates to spouse AGI mismatches.

Negative AGI Situations

If deductions and specific adjustments exceeded your income, you may have reported a negative AGI. Enter the negative figure exactly as shown, including the minus sign.

How to Request Tax Transcripts: Complete Walkthrough

Getting a tax transcript is one of the most reliable ways to verify your AGI. You can request transcripts online, by mail, or by phone.

Method 1: IRS Online Account (Fastest)

  1. Go to the IRS website and sign in to your “IRS Online Account.

  2. Create an account or log in with existing credentials.

  3. Navigate to “Tax Records.”

  4. Select “Get Transcript.

  5. Choose the tax year you need.

  6. Download or view your Tax Return Transcript to find your AGI.

Method 2: Form 4506-T (By Mail)

  1. Download IRS Form 4506-T from IRS.gov.

  2. Fill in your name, address, Social Security number, and type of transcript requested.

  3. Sign and date the form.

  4. Mail it to the address specified for your state.

  5. Wait 2–3 weeks for processing.

Method 3: Automated Phone Service

  1. Call 800-908-9946.

  2. Provide your Social Security number, date of birth, and mailing address from your last return.

  3. Request a Tax Return Transcript.

  4. Expect delivery by mail in 5–10 calendar days.

Using one of these methods, you can ensure you are working with the official AGI on record with the IRS. This step is often the key to clearing an e-file rejection and accepting your tax return.

Troubleshooting Checklist Before Contacting the IRS

It's worth reviewing a few quick checks before you call the IRS or file a paper tax return. Minor adjustments to the information you provided can solve many AGI mismatch issues.

Verify Basic Information

  • Make sure you are using the correct tax year.

  • Confirm you are entering your adjusted gross income from line 11 of Form 1040.

  • Use your original return, not an amended version.

Consider Processing Issues

  • If your prior return was filed late or processed slowly, enter “$0.”

  • If your filing status changed, check whether your spouse’s AGI needs to be included when filing jointly.

Account for Special Situations

  • First-time filers should always use “$0.”

  • Non-Filers tool users must enter “$1” for the 2020 tax year.

  • Negative AGI should be entered exactly as shown, including the minus sign.

Technical Solutions

  • Clear your browser cache and cookies before resubmitting.

  • Update your tax software to the latest version.

  • Try a different device or internet browser.

When to Escalate

If none of these steps work, you may need to contact the IRS or switch to a paper return. Paper returns do not require AGI verification but take longer to process.

Prevention Tips for Next Year

Organization and preparation are key to avoiding AGI mismatch rejections in future tax years. You can reduce the chances of running into errors by keeping accurate records and understanding how AGI works.

Keep Your Records Safe

  • Save a copy of each year’s tax return digitally or on paper.

  • Note your adjusted gross income in your personal tax organizer for quick reference.

Use IRS Tools Wisely

  • Create an IRS online account to find your AGI or request transcripts quickly.

  • Update your address with the IRS promptly if you move.

Stay Consistent

  • Use the same tax software each year to maintain continuity.

  • Keep your filing status the same when possible to reduce complications.

Remember the Role of AGI

Your AGI affects more than e-file verification. It is also the starting point for calculating taxable income, deductions, and eligibility for tax credits like the child tax credit. By paying attention to how your AGI is calculated from wages, interest, dividends, capital gains, and other income minus specific adjustments, you will be better prepared for the next filing season.

Frequently Asked Questions

What if AGI doesn't match when I e-file my tax return?

If your adjusted gross income AGI does not match IRS records, your e-file may be rejected. First, check line 11 on Form 1040 from last year’s return. If the IRS adjusted your return or had processing delays, your AGI might differ from your copy. In some cases, entering “0” works. Requesting a transcript is the best way to find your AGI.

How do I calculate your AGI from total income?

To calculate your AGI, begin with total income from wages, interest, dividends, stock dividends, capital gains, and other income reported on IRS Form 1040. Then subtract student loan interest, retirement contributions, alimony payments, and educator or business expenses. The adjusted gross income appears on line 11 of Form 1040. Your AGI is the starting point for determining taxable income and tax credits.

Why does adjusted gross income affect taxable income and deductions?

Your adjusted gross income determines what tax deductions and tax credits you may qualify for. After subtracting certain deductions from AGI, you arrive at taxable income, which is used to calculate how much you owe in income tax. A lower AGI may increase eligibility for credits such as the child tax credit and reduce overall taxes. This makes accurate reporting of adjusted gross income AGI essential.

Can my filing status change how AGI is used by the IRS?

Yes, filing status affects how adjusted gross income is reported and verified. If you are married filing jointly, both spouses must use the correct AGI from the prior tax year. A mismatch from either spouse can lead to IRS rejection codes like IND-032-04. Single, head of household, or other statuses rely on just one AGI. Always confirm last year’s return to determine the correct figure.

Where can I find your AGI on IRS Form 1040?

You can find your AGI on line 11 of IRS Form 1040. This number is calculated from total income, including wages, dividends, capital gains, and other income, minus specific adjustments like student loan interest, retirement contributions, alimony payments, and educator expenses. Tax software usually highlights this field, but it is best to check Form 1040 directly. Keeping last year’s return makes finding your AGI easier.

Does AGI include business expenses or only wages?

Adjusted gross income includes wages, dividends, interest, stock dividends, capital gains, and other income reported on Form 1040. Certain business expenses, such as self-employment retirement contributions or health insurance premiums, can be subtracted as adjustments. However, AGI is not the same as net profit from a business. Always review IRS Form 1040 line 11 to determine AGI correctly, since it influences taxable income and available deductions.

Why is adjusted gross income important for tax credits like the child tax credit?

Your adjusted gross income helps determine eligibility for valuable tax credits, including the child tax credit. Because AGI is calculated from annual income minus specific adjustments, it provides a fair measure of your financial situation. If your AGI is too high, some tax credits phase out. By carefully tracking income sources and deductions, you can calculate your AGI accurately and ensure you claim all eligible benefits.