Applying for an individual taxpayer identification number can feel overwhelming if you are new to the process. The Internal Revenue Service created ITINs to help individuals who are not eligible for a Social Security number but still need to file a federal tax return. In North Carolina, taxpayers often rely on ITIN agents to simplify the application and renewal steps, ensuring forms are completed correctly and documents are submitted to the IRS without unnecessary delays.

An ITIN is used for tax purposes only, and it helps people with different immigration statuses or foreign status meet their filing requirements. Families, students, and investors often need this number to claim certain credits, verify their identity, or include spouses and dependents on a tax return. With support from local or certified acceptance agents, applicants can obtain guidance on the form W-7, required documents, and mailing address needed to proceed.

This guide will explain ITINs, who needs them, and how to work with qualified professionals in North Carolina. You will learn how to apply for an ITIN, renew an expired number, and avoid common issues that delay processing. Whether you are filing as an individual, supporting family members, or preparing to claim credits such as the child tax credit, this resource provides clear steps to help you connect with the right agent and complete your application successfully.

What is an ITIN?

An Individual Taxpayer Identification Number (ITIN) is a nine-digit number issued by the Internal Revenue Service. It is designed for individuals who must file a federal tax return but are not eligible for a Social Security number (SSN). The number always begins with a “9” and follows the same format as an SSN (XXX-XX-XXXX).

The IRS created the taxpayer identification number (ITIN) program to ensure that people with different immigration or foreign statuses can meet their obligations for tax purposes. While it looks similar to an SSN, it does not authorize work in the United States or provide eligibility for Social Security benefits. Instead, it helps the IRS track income, verify identity, and process returns from individuals who are not citizens but still need to file taxes.

You may need an ITIN if you fall into one of the following categories:

  1. Nonresident aliens are required to file a tax return or claim treaty benefits.

  2. International students, professors, or researchers filing U.S. tax forms.

  3. Resident aliens who qualify under the substantial presence test but are not eligible for an SSN.

  4. Dependents or spouses of U.S. citizens or residents must be included on a return.

  5. Foreign investors who receive U.S. income are subject to withholding.

In every case, the application for IRS individual identification requires filling out Form W-7, submitting supporting documents, and providing a correct mailing address for correspondence. The ITIN is meant only for tax reporting and is not proof of immigration status.

Who Needs an ITIN in North Carolina?

Many individuals in North Carolina who cannot obtain a Social Security number but must still meet their federal tax obligations require an ITIN. The Internal Revenue Service lists several categories of taxpayers who may need this number for tax purposes.

You may need an ITIN if you fall into one of these groups:

  • Nonresident aliens who must file a federal tax return or claim treaty benefits.

  • International students, professors, or researchers who receive U.S. income.

  • Resident aliens who qualify under the substantial presence test but are not eligible for an SSN.

  • Spouses and dependents of U.S. citizens or residents who need to be listed on a return.

  • Foreign investors who own property, earn income, or receive payments are subject to withholding.

In every case, the applicant must submit an ITIN application using Form W-7 and provide proof of identity and foreign status. Having an ITIN allows individuals to file taxes, claim certain credits such as the child tax credit, and receive refunds when eligible.

Understanding ITIN Agents: Acceptance Agents vs. Certified Acceptance Agents

The Internal Revenue Service authorizes specific individuals and organizations in North Carolina to help applicants complete the ITIN process. These professionals are ITIN agents and play a key role in assisting taxpayers with forms and documents. There are two types of agents: acceptance agents and certified acceptance agents.

  • Acceptance agents assist applicants with preparing Form W-7 and submitting the application to the IRS. However, they cannot verify original documents. This means applicants must mail passports, birth certificates, or other proof directly to the IRS Taxpayer Assistance Center in Austin, TX.

  • Certified acceptance agents provide all the same services as acceptance agents but with added benefits. They can verify identity and foreign status documents, return originals immediately to the applicant, and send certified copies to the IRS. This dramatically reduces the risk of lost documents and often speeds up processing.

Applicants should know that certified acceptance agents must complete special IRS training and meet strict quality standards. For this reason, working with a CAA is often recommended for individuals who want greater security and faster results.

Finding ITIN Agents in North Carolina

North Carolina has many IRS-approved ITIN agents, including acceptance and certified acceptance agents. These professionals are located in major cities and small communities across the state, making it easier for individuals and families to find help with their ITIN application.

Key locations include:

  • Charlotte: More than 40 certified agents serve the metropolitan area, many offering services in Spanish and other languages.

  • Raleigh and Durham: Numerous agents support international students, researchers, and families connected to local universities.

  • Greensboro and Winston-Salem: Tax preparation firms and community groups often provide ITIN services, including for agricultural workers.

  • Fayetteville, Asheville, and Wilmington: Smaller cities and rural areas also have qualified agents, with some professionals traveling to meet clients or offering remote assistance.

To find an ITIN agent near you, the IRS maintains an updated online directory of approved providers. Applicants may also contact local CPA firms, law offices, or community-based organizations for appointments. Choosing the correct location and agent ensures that your ITIN application proceeds smoothly and you receive proper guidance at every step.

How to Choose the Right ITIN Agent

It is essential to select the proper professional to handle your ITIN application. While the Internal Revenue Service approves acceptance and certified acceptance agents, their services can differ significantly.

When comparing options, consider these factors:

  • Certification level: Certified acceptance agents can verify documents on the spot, return originals immediately, and submit certified copies to the IRS.

  • Experience: Some agents specialize in helping immigrants, international students, or nonresident investors, which may make the process smoother.

  • Language services: Many North Carolina professionals assist in Spanish and other languages to ensure clear communication.

  • Fees: The cost of ITIN services varies. It is wise to ask about pricing in advance and compare across providers.

  • Location and convenience: Some taxpayers may prefer in-person appointments at a local office, while others may need remote or mail-in support.

  • Reviews and reputation: Checking references and testimonials can help confirm the reliability of an agent.

Choosing a certified acceptance agent often provides added security and reduces delays, but taxpayers should weigh their individual needs before deciding.

Step-by-Step ITIN Application Process in North Carolina

The ITIN application process follows a series of structured steps designed by the Internal Revenue Service. Every applicant must use Form W-7, attach supporting documents, and, in most cases, include a federal tax return.

  1. Confirm eligibility: Ensure you are not eligible for a Social Security number. You cannot apply for an ITIN if you qualify for an SSN.

  2. Gather documents: Provide proof of both identity and foreign status. A valid passport is the most common option, but other documents such as national ID cards, visas, or birth certificates may also be used.

  3. Complete Form W-7: Enter all required information, including your mailing address, reason for applying, and details for any spouse or dependent.

  4. Prepare your federal tax return: Most applicants must attach a current return unless they meet an exception. This ensures the IRS can process the ITIN application alongside your filing.

  5. Submit the application: Choose one of three options:


    • Mail the completed Form W-7, tax return, and documents to the IRS ITIN Operation in Austin, TX.

    • Visit an IRS Taxpayer Assistance Center by appointment.

    • Work with a certified acceptance agent who will verify documents, prepare copies, and send the package directly to the IRS.

Processing typically takes seven weeks, though peak filing seasons can extend wait times. Applicants should track submissions, keep copies, and respond promptly if the IRS requests additional information.

ITIN Renewal Requirements

An ITIN is not permanent and must be renewed in certain situations. According to current IRS guidelines, numbers expire if not used on a federal tax return for three consecutive years. In addition, all ITINs issued before 2013 that have not been renewed are considered expired.

To renew:

  • Complete Form W-7 and check the box for “Renew existing ITIN.”

  • Provide updated proof of identity and foreign status, such as a valid passport or other accepted documents.

  • Attach a current federal tax return, unless you qualify for one of the limited exceptions.

  • Apply by mail, through a certified acceptance agent, or at an IRS Taxpayer Assistance Center.

Processing times for renewals are similar to first-time applications, usually about seven weeks. Taxpayers should plan, since filing a tax return with an expired ITIN can delay refunds and prevent certain credits from being applied. Renewing early ensures that spouses, dependents, and other family members remain eligible for the tax benefits they are entitled to claim.

Becoming a Certified Acceptance Agent in North Carolina

Tax professionals and organizations in North Carolina can expand their services by becoming certified acceptance agents. The Internal Revenue Service allows qualified individuals such as CPAs, attorneys, and enrolled agents to apply for this role. Educational institutions, financial firms, and community organizations may also qualify.

The process involves several steps:

  • Complete IRS training, including a course on ITIN acceptance procedures and forensic document verification.

  • Pass suitability checks, including background reviews, tax compliance verification, and, in some cases, professional credential checks.

  • Apply to the IRS e-Services platform, which requires electronic signatures and supporting documents.

  • Agree to follow IRS compliance rules, including maintaining accurate records, authenticating documents correctly, and meeting a minimum number of applications each year.

Becoming a certified acceptance agent allows professionals to verify identity and foreign status documents, prepare Certificates of Accuracy, and submit applications on behalf of clients. This service improves access to ITINs for individuals in North Carolina and provides valuable support to taxpayers who may not want to send original documents by mail.

Common ITIN Issues and How to Solve Them

Even with a complete application, problems can arise during the ITIN process. Understanding common issues helps applicants prepare in advance and avoid unnecessary delays.

  • Misapplied numbers: Occasionally, an ITIN is assigned but applied to the wrong account. Applicants should contact the IRS immediately with proof of identity to correct the error.

  • Duplicate ITINs: This can happen if a person applies more than once or if name variations create confusion. The IRS can consolidate records, but applicants should always use the most recent number.

  • Application rejections (CP 567): Rejections often result from missing documents, an incomplete Form W-7, or failure to include a federal tax return. Resubmitting with corrections typically resolves the issue.

  • Suspensions (CP 566): The IRS may pause an application and request additional documentation. Applicants must respond quickly with the requested information to continue processing.

  • Expired numbers: Filing with an expired ITIN may delay refunds and deny credits such as the child tax credit until the ITIN is renewed.

Working with a certified acceptance agent can prevent many problems. They review documents carefully, verify identity, and communicate directly with the IRS.

Real-World Examples and Case Studies

Examples from everyday situations illustrate how ITIN agents assist individuals and families in North Carolina.

  • Immigrant family with dependents: A spouse and children may need ITINs to be included on a federal tax return and to qualify for certain credits. A certified acceptance agent helps by verifying passports and birth certificates, ensuring the application is processed smoothly.

  • International student: A graduate student at a North Carolina university who receives scholarship income may need an ITIN to file taxes and claim treaty benefits. Working with a local agent familiar with student cases can reduce errors.

  • Nonresident real estate investor: A foreign national who owns property in Asheville or Raleigh must report rental income. An ITIN is required to file a tax return and pay taxes correctly. Agents guide these applicants through Form W-7 and confirm all supporting documents meet IRS requirements.

These cases highlight how ITIN agents provide practical support for applicants with different immigration statuses, income sources, and family circumstances. Their expertise ensures compliance with IRS rules and helps taxpayers meet their filing obligations without unnecessary stress.

Frequently Asked Questions

How long does receiving an individual taxpayer identification number in North Carolina?

Processing an ITIN application usually takes about seven weeks, though it may extend to 11 weeks during peak filing season. Applicants who mail Form W-7 directly to Austin, TX, or submit it through an IRS taxpayer assistance center should expect longer wait times. Working with ITIN agents in North Carolina, especially certified acceptance agents, may help speed up verification and reduce delays caused by missing documents.

Can I apply for an ITIN without filing a federal tax return?

Most taxpayers must apply for an ITIN by attaching a current federal tax return to Form W-7. Exceptions apply in limited cases, such as when a person qualifies for treaty benefits or certain credits. The Internal Revenue Service requires proof of identity and foreign status to process the application, so applicants should carefully review eligibility before submitting without a tax return.

What happens if my ITIN has expired?

An expired taxpayer identification number (ITIN) must be renewed before the IRS processes a tax return correctly. If you file with an expired ITIN, refunds may be delayed, and credits like the child tax credit may be denied. To renew, complete Form W-7, include supporting documents that verify identity and foreign status, and submit to the IRS or through a certified acceptance agent.

What documents are required for an ITIN application?

The IRS requires proof of both identity and foreign status for each applicant. A valid passport is often used, but other acceptable documents include national identification cards, U.S. visas, birth certificates for dependents, or records from the State Department. Some individuals may also provide medical records or school records for children. All documents must be current, and certified copies are accepted in place of originals.

Can my spouse or dependent obtain an ITIN if living outside the United States?

Yes, a spouse or dependent not eligible for a Social Security number may apply for an ITIN if listed on a federal tax return. The application for the IRS's individual identification requires Form W-7, proof of identity, and documentation of foreign status. Applicants may need to submit certified copies through the mail or use an accredited acceptance agent to verify documents securely.

Where should I submit my ITIN application in North Carolina?

Applicants have several options when submitting an ITIN application. You can mail Form W-7, your federal tax return, and documents to the IRS ITIN Operation in Austin, TX. Another option is to apply through an IRS taxpayer assistance center by appointment. Many individuals prefer using ITIN agents in North Carolina, as certified acceptance agents can verify identity, return documents immediately, and forward copies to the IRS directly.