The Tennessee Department of Revenue (DOR) is essential for making sure that state taxes are collected. These taxes pay for many public services. Taxes are one of the state's key sources of income. They are needed to keep the infrastructure and services that people in Tennessee use every day running. Both businesses and people need to know how the Tennessee tax collection process works so they don't have to pay extra fines or penalties or have collection activities worsen.

This article will look at how the Tennessee Department of Revenue collects taxes, from finding unpaid taxes to the steps that can be taken to recover debts that are not paid. This article will help you understand the different kinds of taxes collected, when notices are sent out, and the legal steps to make sure people pay them. Whether a business owner or an individual taxpayer, you must know your rights and responsibilities when paying your taxes. 

Key Types of Local Taxes Collected in Tennessee

Sales tax, franchise and excise tax, and business tax are some of the main types of taxes that Tennessee collects. These taxes bring in a lot of money for the state, with sales tax alone making up a big part. Tennessee taxpayers must be aware of their various taxes, as each tax has its own regulations, deadlines, and penalties for non-compliance.

Sales Tax

Tennessee residents and businesses encounter sales tax, one of the most common taxes. The state imposes a sales tax registration on the retail sale of tangible personal property and certain services. The rate varies depending on the county, but the state-imposed base rate is 7%. Local jurisdictions may apply an additional sales tax, increasing the total rate in some areas.

Franchise and Excise Tax

Tennessee businesses have to pay both franchise and excise taxes. The franchise tax is based on the value of the business's property, while the excise tax is based on the business's net income. Both taxes apply to companies in Tennessee, and certain companies must file them to avoid fines. 

Business Tax

Tennessee also has a tax that some businesses must pay based on their gross receipts. The business tax applies to many different kinds of companies, and the rate varies depending on the type and size of the business. To follow state rules, business owners must know when and how to file their taxes.

Other Taxes

In addition to the primary taxes, Tennessee also imposes several other taxes.

  • Tobacco and Alcohol Taxes: These are applied to the sale of tobacco products and alcoholic beverages within the state.
  • Hall Income Tax: This tax was historically levied on interest and dividends earned by individuals, though it is being phased out and will be eliminated by 2022.
  • Professional Privilege Tax: This tax applies to individuals in certain professions, including lawyers, accountants, and lobbyists.

These taxes are vital to the state’s economy, and taxpayers must be aware of their responsibilities to ensure compliance.

How Unpaid Tax Debt Becomes Collectible in Tennessee

When taxpayers don't do what they're supposed to, like file their tax return on time or pay the entire amount of taxes owed, Tennessee can collect tax debt. When the tax return or payment is late, the Tennessee Department of Revenue (DOR) deems the obligation recoverable and starts charging interest and penalties immediately. Here's a step-by-step guide to how this works.

Tax Filing Deadlines

Each tax type in Tennessee has specific filing deadlines. If taxpayers miss these deadlines, they risk having their tax debt become subject to collection actions. Here are a few key deadlines:

  • Business Tax: Due on the 15th day of the fourth month following the end of the fiscal year.
  • Sales Tax: Due on the 20th day of the month following the reporting period.
  • Franchise & Excise Tax: This tax is due on the 15th day of the fourth month following the end of the fiscal year (with an extension, this deadline may be extended to the 15th day of the seventh month).

When taxpayers miss these filing deadlines, their tax debt becomes collectible, and the DOR begins assessing penalties and interest on the overdue amount.

Interest and Penalties on Unpaid Taxes

Interest starts to build up the first day a tax payment or return is late. Tennessee law does not let people get out of paying interest, but they may be able to get out of paying penalties in some cases. Taxpayers must pay their overdue taxes as soon as possible to stop the amount they owe from increasing because of extra interest and penalties.

When Collection Actions Begin

The DOR starts collecting the money owed whenever taxes are not paid by the deadline. Collecting can take a long time, but it gets more aggressive over time. If the taxpayer doesn't do anything to pay off the obligation, the DOR will start formal enforcement measures.

When taxpayers are told they owe taxes, they should act quickly to prevent harsher enforcement actions, such as wage garnishments, bank levies, and property liens.

Tennessee Department of Revenue (DOR) Notice and Collection Process

When tax debt becomes collectible in Tennessee, the Tennessee Department of Revenue (DOR) follows a structured process to notify taxpayers and enforce collection. This process allows taxpayers to resolve their tax obligations before more severe collection actions are taken. Understanding this process is key to avoiding penalties and enforcement actions, such as wage garnishments, bank levies, or property liens.

Step 1: Late Filing/Payment

The procedure starts when someone doesn't file or pay their taxes on time. The DOR charges penalties and interest when a tax return or payment is late. You can't change the interest rate, but you can avoid paying the penalties in some cases. It's vital to understand that the DOR starts tracking the overdue amount immediately, and collection operations may commence soon after.

Step 2: Notice of Proposed Assessment (NOPA)

If the taxpayer has not paid their taxes or filed the necessary returns, the DOR will issue a Notice of Proposed Assessment (NOPA). This notice is an official communication from the DOR stating that there is a past-due balance, a return has not been filed on time, and an estimated return has been generated. The NOPA allows the taxpayer 30 days to dispute the assessment or take corrective action.

Step 3: Final Demand Letter

If the taxpayer does not respond to the NOPA or resolve the issue within the given timeframe, the DOR will send a Final Demand Letter. This letter is a more urgent warning, allowing the taxpayer 10 days to pay the balance or resolve the issue before collection enforcement actions begin. Once the Final Demand Letter is sent, the taxpayer's case becomes a formal collection matter, and enforcement measures can be initiated if necessary.

Step 4: Collection Case Creation

A collection case will be created if the Final Demand Letter is ignored or the debt remains unpaid. A collection officer will be assigned to the case and will attempt to contact the taxpayer to resolve the debt. If no resolution is reached and communication is unsuccessful, the case will move to the next enforcement phase.

Step 5: Intent to Levy/Lien Letter

The DOR will send an intent letter to Levy/Lien after all other attempts to reach the taxpayer have failed. This letter tells the taxpayer that enforcement proceedings like wage garnishments or bank levies will start if the debt isn't paid by a specific date. This is the last warning before serious actions are taken to enforce the law.

Step 6: Enforcement Actions

If the debt remains unresolved, the DOR will initiate formal enforcement actions, including but not limited to:

  • Wage Garnishments: A portion of the taxpayer's wages will be deducted and sent directly to the DOR.
  • Bank Levies: The DOR can freeze and seize funds from a taxpayer’s bank accounts.
  • Property Liens: The DOR can place a lien on the taxpayer’s property, preventing it from being sold or refinanced until the debt is paid.

At this stage, the taxpayer’s financial situation can be severely impacted, making it essential to take proactive steps earlier to avoid these penalties.

Collection Methods: Wage Garnishments, Bank Levies, and Property Liens

If taxpayers don't pay their taxes after receiving many notices, the Tennessee Department of Revenue (DOR) might take more serious steps to collect the money. These steps take the unpaid tax burden directly from a taxpayer's wages, bank accounts, or property. The DOR can employ several different ways to collect back taxes that are owing. Each of these ways affects taxpayers. 

Wage Garnishments

One of the most common methods the DOR uses to collect unpaid taxes is wage garnishment. Suppose a taxpayer’s debt remains unresolved after multiple attempts to collect. In that case, the DOR can order the taxpayer’s employer to withhold a portion of their wages to be sent directly to the department.

How It Works:

  • The DOR sends a garnishment order to the taxpayer’s employer, instructing them to withhold a specified amount from each paycheck.
  • The employer must legally comply and send the deducted funds directly to the DOR.
  • Limits: Both federal and state laws limit the amount that can be garnished from an employee’s wages. The amount is generally a percentage of disposable income, ensuring taxpayers can still cover their basic living expenses.

Duration: Wage garnishment will continue until the tax debt is paid in full, including penalties and interest. Taxpayers can work with the DOR to arrange a payment plan to stop or reduce the garnishment, but they must follow the terms of the agreement.

Bank Levies

Another powerful collection tool is the bank levy. This allows the DOR to freeze and seize funds from taxpayers' bank accounts to satisfy the tax debt.

How It Works:

  • The DOR issues a levy notice to the taxpayer’s bank, informing them that their account will be frozen.
  • The bank must withhold funds up to the amount owed from the taxpayer’s account, typically within 10 days of the notice.
  • Implications: Bank levies can severely disrupt taxpayers' ability to access their funds, making it difficult to pay bills or cover essential living expenses. However, they are a quick and direct way for the DOR to recover owed taxes.

What Accounts Are Affected? 

Bank levies can affect various financial accounts, including checking deposits, savings accounts, and even certificates of deposit. Under certain circumstances, the DOR can levy other accounts, such as retirement or investment accounts.

Property Liens

The DOR can place a lien on the taxpayer’s property when tax debt remains unpaid. This lien is a legal claim against the taxpayer’s real or personal property, ensuring the DOR has a legal right to it if the debt remains unresolved.

How It Works:

  • A lien can be placed on real property (such as homes, land, or buildings) and personal property (such as vehicles, equipment, or valuable possessions).
  • The taxpayer cannot sell or refinance the property without first addressing the tax debt, making it difficult to sell or use as collateral for loans.

Impact on Credit: A property lien can significantly negatively impact a taxpayer’s credit score, affecting their ability to secure loans or credit in the future. Liens can remain in place until the debt is paid in full, and they can only be removed once the DOR releases the lien after full payment or another form of settlement.

Personal Liability and Responsibilities for Tax Debt

Specific individuals and business owners in Tennessee may be held personally liable for unpaid taxes. Understanding when and how this liability applies is crucial, especially for business owners who know they can be held responsible for certain types of tax debt. The Tennessee Department of Revenue (DOR) can pursue personal liability for specific tax obligations, such as trust taxes and successor liability, if the taxes are not adequately paid.

Trust Taxes

One of the most common ways individuals can become personally liable for business taxes is through trust taxes, such as sales tax. Sales tax is collected by businesses on behalf of the state and is considered a "trust" fund, as it is held by the business temporarily until it is remitted to the DOR.

  • Personal Responsibility: If a business fails to remit the collected sales tax to the state, the DOR can hold the business owner or responsible person personally liable for the unpaid taxes. This liability applies to those responsible for collecting and remitting sales taxes, such as business owners, officers, and specific employees.
  • Consequences: If the DOR determines that a person is responsible for failing to remit sales tax, they can take personal collection actions, including wage garnishments, liens, or even legal action to recover the unpaid tax.

Successor Liability

When a business is sold or transferred, the purchaser may be held liable for the seller's unpaid tax liabilities under the doctrine of successor liability.

  • How It Works: Under Tennessee law, when a business is sold, the buyer must ensure enough funds are withheld from the purchase price to cover any outstanding sales tax liabilities from the seller. If the buyer fails to withhold the appropriate amount and the seller has unpaid taxes, the buyer may be held liable for those taxes.
  • Protective Measures: Buyers can protect themselves by requesting a clearance certificate from the DOR, which confirms that the seller’s tax obligations are satisfied. Without this certificate, the buyer risks inheriting the seller’s tax debts.

Other Liabilities for Business Taxes

In addition to trust taxes and successor liability, business owners may be held personally responsible for certain business taxes, such as franchise and excise taxes, if they are found responsible for failing to meet tax obligations. The DOR can pursue these liabilities through similar collection actions, including garnishments, levies, and liens.

Personal Guarantees and Responsibilities

Certain business owners may also sign personal guarantees when taking out loans or making financial commitments on behalf of their business. If the business defaults on these obligations, the business owner could be personally liable for the debt. Though not strictly related to tax debts, personal guarantees can play a role in tax collection, especially if the business cannot pay its tax liabilities.

Taxpayer Rights and Protections Under Tennessee Law

Tennessee taxpayers have some rights that are meant to keep them safe when the state collects taxes. These rights guarantee that taxpayers are adequately treated and have a clear chance to pay their taxes. The Tennessee Taxpayer Bill of Rights lists certain protections, such as the right to challenge assessments, privacy, and protection against harsh collection actions.

Fair Treatment and Access to Information

As a taxpayer, you are entitled to fair and courteous treatment from the Department of Revenue. The DOR must provide financial information and instructions in plain language to help you understand your tax obligations. If you have questions, the DOR must respond promptly and accurately. You also have the right to request additional information regarding your tax situation.

  • Contact Information: The DOR provides several ways to contact its office, including a telephone number for inquiries. This ensures taxpayers can easily seek assistance when navigating the tax collection process.

Right to Challenge Assessments and Collection Actions

One of the most important protections for taxpayers is the ability to challenge any tax liability or bill issued by the DOR. You can request an informal conference or appeal if you disagree with an assessment or the amount owed. During the appeal process, you may present tax returns, financial information, and other documents to dispute the tax amount assessed.

Confidentiality and Privacy

The DOR is required by law to keep your personal property and financial information confidential. Your details will not be shared with third parties unless required by law. If you're concerned about your assets or information security, the DOR must ensure that your records are handled carefully and in accordance with privacy regulations.

Protection Against Fraud and Aggressive Collection Practices

If the DOR thinks you lied or committed fraud on your tax return, they may look into it more. But taxpayers are safe from collection techniques that are too harsh or unfair. You can request a hearing to contest the collection practices if a collection agency calls you about overdue taxes.

Furthermore, if the DOR tries to take your property or money out of your account, they must obey the law. You can get legal help or request a hearing if your rights are violated.

Right to a Payment Plan or Settlement

In some cases, if you cannot pay your tax debt in full, you can request an installment payment plan or submit an Offer in Compromise (OIC). The DOR may work with you to set up a payment plan that fits your financial situation, allowing you to pay down your debt gradually.

After receiving the bill or notice, you must file any necessary request for a payment plan or OIC within a specified timeframe. Once you agree on the payment terms, make all payments on time to prevent further collection actions.

Payment Options and Solutions for Tax Debts

If you owe taxes in Tennessee, there are several ways to pay them off and get out of debt without taking severe measures. These options allow taxpayers to pay their taxes in a way that works for their budget, such as a payment plan, a negotiated settlement, or filing past-due returns. Here's a brief look at your choices for paying off taxes you owe.

Installment Payment Plans

The Tennessee Department of Revenue (DOR) offers an installment payment plan for taxpayers who cannot immediately pay their full tax debt. This option lets you pay off your debt over time, spreading the burden across several months or years.

How It Works:

  • Taxpayers can apply for an installment plan via the Tennessee Taxpayer Access Point (TNTAP), a convenient online platform for managing their accounts.
  • The DOR typically requires a minimum monthly payment of $50. Depending on the total amount owed, plans can range from 2 to 60 months.
  • Automatic bank drafts ensure that payments are made consistently and on time, reducing the risk of missed payments.

Considerations: You must comply with new taxes and file any outstanding returns to avoid further penalties and additional interest. Failure to make the required payments or meet new filing deadlines may result in the termination of your payment plan and further collection actions.

Offer in Compromise (OIC)

For those with overwhelming tax debt and a proven inability to pay in full, the Offer in Compromise (OIC) program may offer a viable solution. This program allows taxpayers to settle their tax liabilities for less than the full amount owed, based on their inability to pay.

Eligibility:

  • To qualify for an OIC, taxpayers must provide detailed financial information, including income, assets, and liabilities. The DOR will review this documentation to determine if the taxpayer qualifies for a reduced settlement.
  • While waiting for the decision, the DOR requires that the taxpayer remain current with any new tax responsibilities.

How It Works:

  • Submit your OIC application and required documentation to the DOR’s Collection Services Division.
  • If the offer is accepted, you can settle your debt with a lump sum payment or an installment.

Voluntary Disclosure Agreement (VDA)

If you have unpaid taxes from previous years but have not yet been contacted by the DOR, a Voluntary Disclosure Agreement (VDA) may be an option. This program is designed for taxpayers who have not filed or reported taxes for specific periods.

How It Works:

  • A VDA allows you to resolve prior tax debts while limiting the penalties for filing failure. The DOR typically reduces the years for which taxes can be assessed, making it easier to clear your tax balance.
  • To qualify for this program, the DOR must not have previously contacted the taxpayer regarding unpaid taxes, and the taxpayer must not already be registered for the tax type in question.

Benefits:

  • By participating in the VDA, you can avoid excessive penalties and interest, reducing the overall burden of your tax liabilities.

Managing Your Payment Plan

Once you enter into a payment plan or OIC, staying on top of your obligations is essential to prevent disruptions.

  • Ensure Timely Payments: Always verify that your payments are successfully processed through your bank account. If your bank information changes, please update it promptly to prevent missed payments.
    File and Pay New Taxes: While addressing old tax obligations, file and pay your current taxes on time to prevent adding new debt.

Additional Tips for Handling Tax Debt

  • Review Your Account: Regularly check your account via TNTAP to stay up-to-date on your tax status. This will help you identify missed deadlines or additional amounts that need attention.
  • Request Assistance: If you’re uncertain about your options, contact the DOR or a tax professional for guidance. They can help clarify your available solutions and provide additional information for resolving your tax debts.

Using these payment options and solutions, taxpayers can resolve their tax debts without facing extreme collection actions, such as wage garnishments, bank levies, or property liens.

Frequently Asked Questions: 

Is there an inheritance tax in Tennessee?

No, Tennessee does not impose an inheritance tax. However, it's important to remember that while Tennessee doesn’t have an inheritance tax, certain federal estate taxes or other state-level taxes may still apply in specific situations. Always check with a tax professional to understand how your inheritance may be taxed at the federal level.

How does retirement income affect my Tennessee tax obligations?

Tennessee does not tax retirement income, such as Social Security benefits. However, other forms of retirement income, such as pensions or IRA withdrawals, may be subject to state tax. It’s critical to stay informed about changes in the law that could impact your retirement income taxation.

What happens if I face financial hardship and cannot pay my taxes on time?

If you’re facing financial hardship, you may be able to apply for a payment plan or Offer in Compromise (OIC) with the Tennessee Department of Revenue. Depending on your financial situation, these options help manage unpaid taxes over time or for a reduced amount.

How is the tax rate determined in Tennessee?

Tennessee’s tax rate depends on the type of tax. For example, the state sales tax rate is 7%, but local jurisdictions may impose additional taxes. Business taxes are based on property values and net income. Always verify the tax rate that applies to your specific situation.

How are interest charges calculated on unpaid taxes?

Interest on unpaid taxes begins to accrue immediately after the payment due date. Tennessee law sets the interest rate, which applies to all overdue taxes. While penalties can sometimes be waived, interest charges cannot be avoided.

What are the due dates for filing taxes in Tennessee?

Due dates vary by tax type. For example, sales tax is due on the 20th of each month, while business taxes are due on the 15th day of the fourth month following the end of the fiscal year. Missing these deadlines could result in penalties and interest charges, so filing on time is essential.